← Back to home

Help Centre

Support

Need a hand with Voyma? Email support@voyma.app, or check the common questions below.

Email support

How do I contact support?

Email support@voyma.app and we'll get back to you within 1–2 business days.

How do I manage or cancel my subscription?

On your iPhone: Settings → [your name] → Subscriptions → Voyma. There you can change plan or cancel. Cancelling stops the next renewal; you keep Pro access until the period ends. If you're on a free trial, cancel before it ends to avoid being charged.

How do I restore a purchase?

Open the app → Profile → Restore purchases. This re-links any active subscription bought with your Apple ID.

How do I delete my account?

In the app: Profile → Delete account (at the bottom), then confirm. This permanently removes your account, programs, and logs.

How is my Athlete Score calculated?

It's a 0–1000 composite across five pillars — strength, power, speed, consistency, and progression — benchmarked against athletes in your sport and position. It updates as you log workouts and test results.

What happens to my health data?

With your permission, Voyma reads metrics like heart rate, HRV, sleep, and workouts from Apple Health to calculate your Athlete Score and tailor recovery-aware training. This data is used only inside the app — it is never sold or used for advertising. See our Privacy Policy.